Privacy Policy

This Privacy Policy explains how AI Films Studios LLC ("CineFold," "we," "us," or "our") collects, uses and shares information when you use www.cinefold.ai and related services, including the CineFold Desktop application (together, the "Service"). AI Films Studios LLC is the controller of the personal information described here. Contact: support@cinefold.ai.

• Account information: email address, name and profile photo (if you provide them or sign in with Google).
• Payment information: payments are processed by Stripe or PayPal. We receive confirmation of payment, the amount, and limited billing details (such as country); we do not receive or store your full card number.
• Content you create on the website: prompts, uploaded reference images and generated images, video and music, stored so you can access them in your library.
• Usage data: features used, credits consumed, and similar diagnostic information.
• Device and log data: IP address, approximate country, browser and device type, collected automatically when you use the Service.
• Attribution data: if you arrive through a referral link or campaign link, we store the referral code or the campaign source, medium and landing page for up to 30 days and, when you sign up, with your account.
• Mobile app waitlist: if you ask to be notified about the iOS/Android app, we store your email address, the platform you chose and your language — only to tell you when the app launches. Email us to be removed.
• Desktop downloads: when you download CineFold Desktop we count the download with the platform, version and approximate country only; no IP address or account is stored with it.
• Sponsored cards in the desktop app: CineFold Desktop may show small cards labelled “Sponsored”. We count how often each card is shown and clicked only as daily totals per sponsor and placement; no personal data, device ID, license key or IP address is stored with these counts. When you click a card you go through our site to the sponsor's site, the link gets `utm_source=cinefold`, and the sponsor's own privacy policy applies there.

• To provide and operate the Service, including processing your generation requests;
• To process payments, manage subscriptions, credits and licenses, and prevent fraud and license abuse;
• To send transactional messages (receipts, license keys, account notices, password resets);
• To send product updates or promotions only where you have opted in; you can opt out at any time;
• To secure and improve the Service and to detect and prevent abuse;
• To comply with legal obligations and enforce our terms.

We use the following service providers. Each receives only the information needed for its purpose:

• AI generation providers — fal.ai and the model makers it hosts, Anthropic, and Google (Gemini). Your prompts and reference images are sent to them to generate content on the website.
• Stripe and PayPal — payment processing.
• Supabase — authentication (including Google sign-in) and database hosting.
• Cloudflare (R2) — storage and delivery of generated media and, in a private bucket, Desktop installers.
• Vercel — hosting and delivery of the website and its API.
• Resend — sending transactional email such as license keys.

We do not sell your personal information and we do not use third-party advertising trackers. We may disclose information if required by law or to protect the rights, property or safety of CineFold, our users or others.

The Desktop application sends our servers only what is needed to activate and verify your license:

• your license key;
• a SHA-256 hash of a random device identifier generated by the app on first launch (not a hardware fingerprint);
• your computer's name, operating system platform and the app version;
• your IP address and the time of activation and verification requests (recorded in server logs).

The purpose is license activation and verification, enforcing the device limit, and preventing abuse.

What does not come to us: your fal.ai API key is stored on your own device, encrypted with your operating system's secure storage, and is not sent to us. The images, video and audio you generate are saved on your computer. Your prompts are not sent to us. Generation requests go directly from the app to fal.ai using your own key and are subject to fal.ai's terms and privacy policy.

The app also fetches an optional announcement from our server without sending your license or any identifier.

We use only the following on the website:

• Essential: a sign-in session cookie (set by Supabase, names beginning "sb-") and a language preference ("cf-locale").
• Attribution (first-party): "cinefold_ref" (referral code) and "cinefold_utm" (campaign source, medium, landing page), each kept up to 30 days, only if you arrive through such a link.
• Local storage: your cookie-banner choice and interface preferences, kept in your browser.

We do not currently use third-party analytics, advertising or social-media tracking cookies. If that changes we will update this policy and ask for consent where required. You can control cookies in your browser settings; disabling essential cookies may stop parts of the Service from working.

We keep account and content data while your account is active and as needed to provide the Service. License and payment records are kept for as long as the license exists and afterwards as long as needed for legal, tax, accounting and dispute-resolution purposes. You can ask us to delete your account and associated data as described below.

Depending on where you live, you may have the right to access, correct, export or delete your personal information, or to object to or restrict certain processing. To make a request, email support@cinefold.ai. We will respond within a reasonable time and in line with applicable law. We may need to verify your identity first.

AI Films Studios LLC is based in the United States and our providers operate in several countries. If you use the Service from outside the United States, your information may be processed in the United States and other countries whose data-protection laws may differ from those where you live.

The Service is intended for people aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a child has given us personal information, contact us and we will delete it.

We may update this policy. If changes are material we will give notice by email or in the product before they take effect. The date at the top shows when it was last updated.

AI Films Studios LLC, 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States (registered & mailing address). Email: support@cinefold.ai.