Contact

Write to us at support@cinefold.ai. We aim to reply within 1–2 business days.

• Support — something isn't working in CineFold Studio, Director or the Desktop app. Include what you were doing and any error message. See also Desktop support.
• Licensing — activation, device limits, a lost license key, upgrades.
• Refunds — within 14 days of purchase. See the Refund Policy.
• Privacy — access, correction or deletion requests. See the Privacy Policy.
• Business and press — partnerships, licensing the technology, media enquiries.

Please do not send passwords, full card numbers or your fal.ai API key by email. We will never ask for them.

AI Films Studios LLC 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States

This is our registered and mailing address; it is not a public office or walk-in location.